# Genesis Radio - Mobile Streaming Issues

# <Genesis Radio Help Center>

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# 📱 Mobile Streaming Issues

Listening on your phone or tablet and things aren’t working right? Here’s how to troubleshoot streaming on iOS and Android devices.

## 🔁 Common Mobile Issues

- Stream stops when screen locks or app is minimized
- Radio app buffers endlessly or crashes
- Wi-Fi works but mobile data does not (or vice versa)
- Stream won’t reconnect after losing signal

## ✅ Fixes and Workarounds

- Use VLC, GetMeRadio, or myTuner Radio instead of browser-based players
- In your phone settings, disable battery optimization for the radio app
- Enable background streaming if available in app settings
- Switch between Wi-Fi and mobile data to isolate the issue
- Try the direct stream links in VLC:

- `http://stream.genesis-radio.net:7454/stream`

## 📶 Reconnection Tips

If your stream drops:

- Reopen the app (some apps don’t reconnect automatically)
- Wait a few seconds before pressing Play again
- If using browser, clear cache or use an incognito tab

## 🛠 Still Having Trouble?

Try disabling VPN or switching DNS settings (see DNS guide). You can also test using another player like VLC or XiiaLive.