132 lines
4.0 KiB
HTML
132 lines
4.0 KiB
HTML
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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8">
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<title>DNS Access Issues – Genesis Radio</title>
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<style>
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body {
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font-family: system-ui, sans-serif;
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background-color: #111;
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color: #f5f5f5;
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max-width: 800px;
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margin: auto;
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padding: 2rem;
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line-height: 1.6;
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}
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h1, h2, h3 {
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color: #90e0ef;
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}
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code {
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background-color: #222;
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padding: 2px 6px;
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border-radius: 4px;
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color: #00d4ff;
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}
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pre {
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background-color: #222;
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padding: 1rem;
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overflow-x: auto;
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border-radius: 6px;
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}
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table {
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width: 100%;
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border-collapse: collapse;
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margin-top: 1rem;
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}
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th, td {
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border: 1px solid #333;
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padding: 0.5rem;
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text-align: left;
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}
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a {
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color: #00d4ff;
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text-decoration: none;
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}
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a:hover {
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text-decoration: underline;
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}
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footer {
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margin-top: 2rem;
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font-size: 0.9em;
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color: #aaa;
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}
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</style>
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</head>
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<body>
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<center> <h1>🎧 Genesis Radio Help Center</h1> </center>
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<center> <h1>🌐 DNS Access Issues</h1> </center>
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<p>If you're having trouble reaching <strong>Genesis Radio</strong> or the stream won't load, the issue may be with your DNS provider (the service that turns domain names into IP addresses).</p>
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<p>This happens more often than you'd think — and it's easy to fix.</p>
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<h2>✅ Quick Fix: Change Your DNS</h2>
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<p>We recommend switching to one of these trusted, fast, privacy-respecting DNS providers:</p>
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<table>
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<tr><th>Provider</th><th>DNS Servers</th></tr>
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<tr><td><strong>Google</strong></td><td><code>8.8.8.8</code> and <code>8.8.4.4</code></td></tr>
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<tr><td><strong>Cloudflare</strong></td><td><code>1.1.1.1</code> and <code>1.0.0.1</code></td></tr>
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<tr><td><strong>Quad9</strong></td><td><code>9.9.9.9</code></td></tr>
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</table>
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<h2>💻 How to Change Your DNS</h2>
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<h3>Windows 10/11</h3>
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<ol>
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<li>Open <strong>Settings → Network & Internet</strong></li>
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<li>Click <strong>Change adapter options</strong></li>
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<li>Right-click your active connection → <strong>Properties</strong></li>
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<li>Select <strong>Internet Protocol Version 4 (TCP/IPv4)</strong> → Click <strong>Properties</strong></li>
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<li>Choose <strong>"Use the following DNS server addresses"</strong></li>
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<li>Enter:
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<ul>
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<li>Preferred: <code>1.1.1.1</code></li>
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<li>Alternate: <code>8.8.8.8</code></li>
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</ul>
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</li>
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</ol>
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<h3>macOS</h3>
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<ol>
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<li>Go to <strong>System Preferences → Network</strong></li>
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<li>Select your active network → Click <strong>Advanced</strong></li>
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<li>Go to the <strong>DNS</strong> tab</li>
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<li>Click <code>+</code> and add:
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<ul>
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<li><code>1.1.1.1</code></li>
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<li><code>8.8.8.8</code></li>
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</ul>
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</li>
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<li>Apply changes and reconnect</li>
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</ol>
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<h3>Linux (CLI)</h3>
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<p>For a quick test:</p>
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<pre><code>sudo resolvectl dns eth0 1.1.1.1 8.8.8.8</code></pre>
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<p>Or edit <code>/etc/resolv.conf</code>:</p>
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<pre><code>nameserver 1.1.1.1
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nameserver 8.8.8.8</code></pre>
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<h2>🔍 Still Not Working?</h2>
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<ul>
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<li>Try visiting: <a href="https://dnschecker.org" target="_blank">dnschecker.org</a> and search for <code>genesis-radio.net</code></li>
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<li>If the site resolves but still won’t load, contact us — and tell us which DNS you’re using.</li>
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</ul>
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<h2>👀 Why This Happens</h2>
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<p>Some ISPs use outdated, slow, or misconfigured DNS servers. This can cause:</p>
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<ul>
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<li>Outdated IP address cache</li>
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<li>Failed SSL validation</li>
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<li>Inability to resolve subdomains (like <code>stream.genesis-radio.net</code>)</li>
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</ul>
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<p>Switching DNS usually fixes this instantly.</p>
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<footer>
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🛠 <strong>Genesis Radio Tech Ops</strong><br>
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“Because ‘turn it off and on again’ doesn’t work for DNS.”
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</footer>
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</body>
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</html>
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