87 lines
2.5 KiB
HTML
87 lines
2.5 KiB
HTML
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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8" />
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<meta name="viewport" content="width=device-width, initial-scale=1.0" />
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<title>Genesis Radio - Firewall & Network Restrictions</title>
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<style>
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body {
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font-family: system-ui, sans-serif;
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background-color: #111;
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color: #f5f5f5;
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max-width: 800px;
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margin: auto;
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padding: 2rem;
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line-height: 1.6;
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}
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h1, h2 {
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color: #90e0ef;
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}
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a {
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color: #00d4ff;
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text-decoration: none;
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}
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a:hover {
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text-decoration: underline;
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}
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code {
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background-color: #222;
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padding: 2px 5px;
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border-radius: 4px;
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color: #00f2ff;
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}
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ul {
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margin-left: 1.5rem;
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}
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footer {
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margin-top: 3rem;
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font-size: 0.9em;
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color: #aaa;
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}
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</style>
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</head>
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<body>
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<center> <h1>🎧 Genesis Radio Help Center</h1> </center>
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<center> <h1>🔐 Firewall & Network Restrictions</h1> </center>
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<p>Some networks (especially schools, workplaces, hotels, and public Wi-Fi) block streaming audio for bandwidth or content filtering reasons. If Genesis Radio works on your mobile data but not Wi-Fi, this may be the reason.</p>
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<h2>📡 Common Symptoms</h2>
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<ul>
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<li>Website loads but the stream never connects</li>
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<li>Streaming apps timeout or fail silently</li>
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<li>Everything works fine on mobile data or a different network</li>
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</ul>
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<h2>✅ What You Can Try</h2>
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<ul>
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<li>Switch to mobile data (LTE/5G)</li>
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<li>Try a VPN to bypass local network restrictions</li>
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<li>If you're tech-savvy, change your DNS and test again (see <a href="dns.html">DNS guide</a>)</li>
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<li>Ask your IT department (if applicable) to unblock ports:
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<ul>
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<li><code>8000</code> (HTTP stream)</li>
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<li><code>8443</code> (HTTPS stream)</li>
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</ul>
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</li>
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</ul>
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<h2>🎧 Use Direct Stream Links</h2>
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<p>If the web player fails, try loading the stream directly in a media player:</p>
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<ul>
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<li><code>http://stream.genesis-radio.net:8000/stream</code></li>
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<li><code>https://stream.genesis-radio.net:8443/stream</code> (SSL)</li>
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</ul>
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<p>Open these in VLC, Winamp, or a modern browser.</p>
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<h2>🛠 Still Not Working?</h2>
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<p>Test from a different network, device, or VPN. If the stream plays there, it's almost certainly a network block on your primary connection.</p>
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<footer>
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Genesis Radio Help – Last updated May 2025<br>
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<a href="index.html">← Back to Help Index</a>
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</footer>
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</body>
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</html>
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