84 lines
2.2 KiB
HTML
84 lines
2.2 KiB
HTML
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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8" />
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<meta name="viewport" content="width=device-width, initial-scale=1.0" />
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<title>Genesis Radio - VPN & Geo-blocking Issues</title>
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<style>
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body {
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font-family: system-ui, sans-serif;
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background-color: #111;
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color: #f5f5f5;
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max-width: 800px;
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margin: auto;
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padding: 2rem;
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line-height: 1.6;
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}
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h1, h2 {
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color: #90e0ef;
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}
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a {
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color: #00d4ff;
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text-decoration: none;
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}
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a:hover {
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text-decoration: underline;
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}
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code {
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background-color: #222;
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padding: 2px 5px;
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border-radius: 4px;
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color: #00f2ff;
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}
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ul {
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margin-left: 1.5rem;
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}
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footer {
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margin-top: 3rem;
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font-size: 0.9em;
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color: #aaa;
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}
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</style>
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</head>
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<body>
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<center><h1>Genesis Radio Help Center></center>
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<center><h1>🌍 VPN & Geo-Blocking Issues</h1></center>
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<p>Sometimes VPNs or certain countries/ISPs may interfere with stream access due to how routing, firewalls, or blacklists are configured.</p>
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<h2>⚠️ Common Symptoms</h2>
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<ul>
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<li>Stream won't play while VPN is enabled</li>
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<li>Website or stream works on mobile data but not Wi-Fi</li>
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<li>Errors like “connection refused,” “cannot open file,” or endless loading</li>
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</ul>
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<h2>✅ What You Can Try</h2>
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<ul>
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<li><strong>Disable your VPN</strong> temporarily and try again</li>
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<li>Connect through a different VPN location (preferably in North America or Europe)</li>
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<li>Try listening via direct stream links (see below)</li>
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</ul>
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<h2>🎧 Direct Stream Links</h2>
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<p>These links often work even when web-based players don’t:</p>
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<ul>
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<li><code>http://stream.genesis-radio.net:8000/stream</code></li>
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<li><code>https://stream.genesis-radio.net:8443/stream</code> (SSL)</li>
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</ul>
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<h2>🧪 Still Blocked?</h2>
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<p>If the problem persists even without a VPN, check:</p>
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<ul>
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<li><a href="dns.html">DNS settings</a></li>
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<li><a href="firewall.html">Firewall or local network restrictions</a></li>
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</ul>
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<footer>
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Genesis Radio Help – Last updated May 2025<br>
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<a href="index.html">← Back to Help Index</a>
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</footer>
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</body>
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</html>
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