28 lines
638 B
Markdown
28 lines
638 B
Markdown
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# Abuse Handling Policy
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We take reports of abuse seriously and aim to resolve them quickly.
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## How to Report Abuse
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Send an email to abuse@genesishostingtechnologies.com with:
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- Description of the abuse
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- IP or domain involved
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- Any relevant logs or screenshots
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## Internal Response Process
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1. Triage within 12 hours
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2. Investigate logs and usage
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3. Contact the client with 24h to respond
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4. Temporary suspension may be issued to prevent further harm
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## DMCA Takedowns
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- We comply with valid DMCA requests
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- The client will be notified and given 48h to address or refute
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## Escalation
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Repeat offenders may be permanently banned.
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