bin-there-done-that/documents/genesishosting/infra/infra-maintenance-windows.md

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# Maintenance Window Policy
To maintain consistency and reduce customer impact, we adhere to a strict maintenance schedule.
## Standard Window
- **Every Sunday, 7 PM 9 PM Eastern**
- Non-emergency changes must occur during this window
## Whats Allowed
- OS & kernel updates
- Docker/image upgrades
- ZFS snapshots & cleanup
- Rolling restarts of containers
## Emergencies
- Critical security patches can bypass the window
- All emergency changes must be logged and reviewed
## Notifications
- Posted on Mastodon at least 1 hour before the window begins
- Clients notified via WHMCS if it will affect their service