# Mastodon Uptime Policy Genesis Hosting Technologies strives to maintain high availability for our Mastodon instance at **chatwithus.live**. ## Availability Target - **Uptime Goal**: 99.5% monthly (approx. 3.5 hours of downtime max) - We consider chatwithus.live "unavailable" when: - The web UI fails to load or times out - Toot delivery is delayed by >10 minutes - Federation is broken for more than 30 minutes ## Redundancy - PostgreSQL cluster with HA failover - Redis and Sidekiq monitored 24/7 - Mastodon is backed by ZFS storage and hourly snapshots ## Exceptions - Scheduled maintenance (see Maintenance Policy) - DDoS or external platform failures (e.g., relay outages)