# Account Deletion Policy

## Customer Accounts

- Users may request account deletion via WHMCS support ticket
- Data is retained for 30 days post-termination (unless legally required)
- Backups including user data are purged after 30 days

## Internal Accounts

- Deactivated immediately upon staff departure or role change
- SSH keys, DirectAdmin access, and database credentials revoked
- Logs associated with the account are retained for audit purposes