# Backup Policy Genesis Hosting Technologies maintains regular backups to ensure customer data and internal infrastructure are recoverable in the event of failure, corruption, or disaster. ## Backup Schedule | System | Frequency | Retention | Method | |----------------|-----------|-----------|------------------| | DirectAdmin | Daily | 7 Days | rsync + tarball | | WHMCS | Daily | 14 Days | Encrypted dump | | AzuraCast | Daily | 7 Days | Docker volume snapshot + config export | | TeamTalk | Daily | 7 Days | XML + config archive | | Full VMs | Weekly | 4 Weeks | ZFS snapshots or Proxmox backups | | Offsite Backups| Weekly | 4 Weeks | Rsync to remote ZFS or object storage | ## Retention Policy - Daily: 7 days - Weekly: 4 weeks - Monthly: Optional, for specific business data ## Encryption - Backups are encrypted at rest (AES-256) - Transfers to remote locations use SSH or TLS ## Notes - No backup occurs on client plans marked "opt-out"