# Account Creation Policy ## Customer Accounts - Created automatically via WHMCS upon signup - Email verification is required before service activation - Strong passwords (minimum 10 characters) are enforced - 2FA is recommended and required for admin-facing services ## Staff/Admin Accounts - Created manually by Super Admin only - Must use SSH keys for server access - Access logs are enabled and monitored - Each staff account must be linked to an internal email ## Account Naming Convention - Customers: `client_{username}` - Admins: `admin.{firstname}`