🎧 Genesis Radio Help Center

🌐 DNS Access Issues

If you're having trouble reaching Genesis Radio or the stream won't load, the issue may be with your DNS provider (the service that turns domain names into IP addresses).

This happens more often than you'd think — and it's easy to fix.

✅ Quick Fix: Change Your DNS

We recommend switching to one of these trusted, fast, privacy-respecting DNS providers:

ProviderDNS Servers
Google8.8.8.8 and 8.8.4.4
Cloudflare1.1.1.1 and 1.0.0.1
Quad99.9.9.9

💻 How to Change Your DNS

Windows 10/11

  1. Open Settings → Network & Internet
  2. Click Change adapter options
  3. Right-click your active connection → Properties
  4. Select Internet Protocol Version 4 (TCP/IPv4) → Click Properties
  5. Choose "Use the following DNS server addresses"
  6. Enter:

macOS

  1. Go to System Preferences → Network
  2. Select your active network → Click Advanced
  3. Go to the DNS tab
  4. Click + and add:
  5. Apply changes and reconnect

Linux (CLI)

For a quick test:

sudo resolvectl dns eth0 1.1.1.1 8.8.8.8

Or edit /etc/resolv.conf:

nameserver 1.1.1.1
nameserver 8.8.8.8

🔍 Still Not Working?

👀 Why This Happens

Some ISPs use outdated, slow, or misconfigured DNS servers. This can cause:

Switching DNS usually fixes this instantly.