# 🌐 DNS Access Issues – Troubleshooting Guide If you're having trouble reaching **Genesis Radio** or the stream won't load, the issue may be with your DNS provider (the service that turns domain names into IP addresses). This happens more often than you'd think — and it's easy to fix. --- ## ✅ Quick Fix: Change Your DNS We recommend switching to one of these trusted, fast, privacy-respecting DNS providers: | Provider | DNS Servers | |--------------|-----------------------------| | **Google** | `8.8.8.8` and `8.8.4.4` | | **Cloudflare** | `1.1.1.1` and `1.0.0.1` | | **Quad9** | `9.9.9.9` | --- ## 💻 How to Change Your DNS ### Windows 10/11 1. Open **Settings → Network & Internet** 2. Click **Change adapter options** 3. Right-click your active connection → **Properties** 4. Select **Internet Protocol Version 4 (TCP/IPv4)** → Click **Properties** 5. Choose **"Use the following DNS server addresses"** 6. Enter: - Preferred: `1.1.1.1` - Alternate: `8.8.8.8` 7. Save and reconnect --- ### macOS 1. Go to **System Preferences → Network** 2. Select your active network → Click **Advanced** 3. Go to the **DNS** tab 4. Click `+` and add: - `1.1.1.1` - `8.8.8.8` 5. Apply changes and reconnect --- ### Linux (CLI) For a quick test: ```bash sudo resolvectl dns eth0 1.1.1.1 8.8.8.8