# Code of Conduct We maintain a respectful, safe, and inclusive environment for both staff and clients. ## Expectations - Treat all clients and team members with professionalism and courtesy - Communicate clearly and constructively — even during escalations - Uphold privacy, security, and transparency at every level - Follow internal and customer-facing policies at all times ## Zero Tolerance We do not tolerate: - Harassment or abuse (verbal, written, or otherwise) - Discrimination based on identity, ability, or belief - Intentional sabotage of infrastructure or service integrity Violations may result in immediate termination of access or service.