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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<title>Genesis Radio - VPN & Geo-blocking Issues</title>
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font-family: system-ui, sans-serif;
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<body>
<center><h1>Genesis Radio Help Center></center>
<center><h1>🌍 VPN & Geo-Blocking Issues</h1></center>
<p>Sometimes VPNs or certain countries/ISPs may interfere with stream access due to how routing, firewalls, or blacklists are configured.</p>
<h2>⚠️ Common Symptoms</h2>
<ul>
<li>Stream won't play while VPN is enabled</li>
<li>Website or stream works on mobile data but not Wi-Fi</li>
<li>Errors like “connection refused,” “cannot open file,” or endless loading</li>
</ul>
<h2>✅ What You Can Try</h2>
<ul>
<li><strong>Disable your VPN</strong> temporarily and try again</li>
<li>Connect through a different VPN location (preferably in North America or Europe)</li>
<li>Try listening via direct stream links (see below)</li>
</ul>
<h2>🎧 Direct Stream Links</h2>
<p>These links often work even when web-based players dont:</p>
<ul>
<li><code>http://stream.genesis-radio.net:8000/stream</code></li>
<li><code>https://stream.genesis-radio.net:8443/stream</code> (SSL)</li>
</ul>
<h2>🧪 Still Blocked?</h2>
<p>If the problem persists even without a VPN, check:</p>
<ul>
<li><a href="dns.html">DNS settings</a></li>
<li><a href="firewall.html">Firewall or local network restrictions</a></li>
</ul>
<footer>
Genesis Radio Help Last updated May 2025<br>
<a href="index.html">← Back to Help Index</a>
</footer>
</body>
</html>