87 lines
2.5 KiB
HTML
87 lines
2.5 KiB
HTML
<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8" />
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<meta name="viewport" content="width=device-width, initial-scale=1.0" />
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<title>Genesis Radio - Mobile Streaming Issues</title>
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<style>
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body {
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font-family: system-ui, sans-serif;
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background-color: #111;
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color: #f5f5f5;
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max-width: 800px;
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margin: auto;
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padding: 2rem;
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line-height: 1.6;
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}
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h1, h2 {
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color: #90e0ef;
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}
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a {
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color: #00d4ff;
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text-decoration: none;
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}
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a:hover {
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text-decoration: underline;
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}
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code {
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background-color: #222;
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padding: 2px 5px;
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border-radius: 4px;
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color: #00f2ff;
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}
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ul {
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margin-left: 1.5rem;
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}
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footer {
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margin-top: 3rem;
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font-size: 0.9em;
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color: #aaa;
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}
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</style>
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</head>
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<body>
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<center><h1><Genesis Radio Help Center><h1><center>
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<center <h1>📱 Mobile Streaming Issues</h1></center>
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<p>Listening on your phone or tablet and things aren’t working right? Here’s how to troubleshoot streaming on iOS and Android devices.</p>
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<h2>🔁 Common Mobile Issues</h2>
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<ul>
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<li>Stream stops when screen locks or app is minimized</li>
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<li>Radio app buffers endlessly or crashes</li>
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<li>Wi-Fi works but mobile data does not (or vice versa)</li>
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<li>Stream won’t reconnect after losing signal</li>
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</ul>
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<h2>✅ Fixes and Workarounds</h2>
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<ul>
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<li><strong>Use VLC, GetMeRadio, or myTuner Radio</strong> instead of browser-based players</li>
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<li>In your phone settings, disable battery optimization for the radio app</li>
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<li>Enable background streaming if available in app settings</li>
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<li>Switch between Wi-Fi and mobile data to isolate the issue</li>
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<li>Try the <a href="players.html">direct stream links</a> in VLC:</li>
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<ul>
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<li><code>http://stream.genesis-radio.net:7454/stream</code></li>
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</ul>
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</ul>
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<h2>📶 Reconnection Tips</h2>
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<p>If your stream drops:</p>
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<ul>
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<li>Reopen the app (some apps don’t reconnect automatically)</li>
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<li>Wait a few seconds before pressing Play again</li>
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<li>If using browser, clear cache or use an incognito tab</li>
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</ul>
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<h2>🛠 Still Having Trouble?</h2>
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<p>Try disabling VPN or switching DNS settings (see <a href="dns.html">DNS guide</a>). You can also test using another player like VLC or XiiaLive.</p>
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<footer>
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Genesis Radio Help – Last updated May 2025<br>
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<a href="index.html">← Back to Help Index</a>
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</footer>
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</body>
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</html>
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