From 08e97a1b2b929e0bf5c327a023306c413e7ffb8f Mon Sep 17 00:00:00 2001 From: doctator Date: Fri, 2 May 2025 20:59:10 +0000 Subject: [PATCH] Add Maintenance Window Policy --- Maintenance-Window-Policy.md | 25 +++++++++++++++++++++++++ 1 file changed, 25 insertions(+) create mode 100644 Maintenance-Window-Policy.md diff --git a/Maintenance-Window-Policy.md b/Maintenance-Window-Policy.md new file mode 100644 index 0000000..93054b2 --- /dev/null +++ b/Maintenance-Window-Policy.md @@ -0,0 +1,25 @@ + + +To maintain consistency and reduce customer impact, we adhere to a strict maintenance schedule. + +## Standard Window + +- **Every Sunday, 7 PM – 9 PM Eastern** +- Non-emergency changes must occur during this window + +## What’s Allowed + +- OS & kernel updates +- Docker/image upgrades +- ZFS snapshots & cleanup +- Rolling restarts of containers + +## Emergencies + +- Critical security patches can bypass the window +- All emergency changes must be logged and reviewed + +## Notifications + +- Posted on Mastodon at least 1 hour before the window begins +- Clients notified via WHMCS if it will affect their service