diff --git a/Backup-Policy.md b/Backup-Policy.md new file mode 100644 index 0000000..8294ea1 --- /dev/null +++ b/Backup-Policy.md @@ -0,0 +1,27 @@ +Genesis Hosting Technologies maintains regular backups to ensure customer data and internal infrastructure are recoverable in the event of failure, corruption, or disaster. + +## Backup Schedule + +| System | Frequency | Retention | Method | +|----------------|-----------|-----------|------------------| +| DirectAdmin | Daily | 7 Days | rsync + tarball | +| WHMCS | Daily | 14 Days | Encrypted dump | +| AzuraCast | Daily | 7 Days | Docker volume snapshot + config export | +| TeamTalk | Daily | 7 Days | XML + config archive | +| Full VMs | Weekly | 4 Weeks | ZFS snapshots or Proxmox backups | +| Offsite Backups| Weekly | 4 Weeks | Rsync to remote ZFS or object storage | + +## Retention Policy + +- Daily: 7 days +- Weekly: 4 weeks +- Monthly: Optional, for specific business data + +## Encryption + +- Backups are encrypted at rest (AES-256) +- Transfers to remote locations use SSH or TLS + +## Notes + +- No backup occurs on client plans marked "opt-out"