Add Account Creation Policy
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Account-Creation-Policy.md
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Account-Creation-Policy.md
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# Account Creation Policy
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## Customer Accounts
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- Created automatically via WHMCS upon signup
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- Email verification is required before service activation
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- Strong passwords (minimum 10 characters) are enforced
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- 2FA is recommended and required for admin-facing services
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## Staff/Admin Accounts
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- Created manually by Super Admin only
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- Must use SSH keys for server access
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- Access logs are enabled and monitored
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- Each staff account must be linked to an internal email
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## Account Naming Convention
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- Customers: `client_{username}`
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- Admins: `admin.{firstname}`
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