From d277b7eee723dfd844579ca49cfc344feb75f117 Mon Sep 17 00:00:00 2001 From: doctator Date: Fri, 2 May 2025 23:14:35 +0000 Subject: [PATCH] Add Account Deletion Policy --- Account-Deletion-Policy.md | 13 +++++++++++++ 1 file changed, 13 insertions(+) create mode 100644 Account-Deletion-Policy.md diff --git a/Account-Deletion-Policy.md b/Account-Deletion-Policy.md new file mode 100644 index 0000000..d8c5ba5 --- /dev/null +++ b/Account-Deletion-Policy.md @@ -0,0 +1,13 @@ +# Account Deletion Policy + +## Customer Accounts + +- Users may request account deletion via WHMCS support ticket +- Data is retained for 30 days post-termination (unless legally required) +- Backups including user data are purged after 30 days + +## Internal Accounts + +- Deactivated immediately upon staff departure or role change +- SSH keys, DirectAdmin access, and database credentials revoked +- Logs associated with the account are retained for audit purposes