26 lines
630 B
Markdown
26 lines
630 B
Markdown
|
# Maintenance Window Policy
|
|||
|
|
|
|||
|
|
To maintain consistency and reduce customer impact, we adhere to a strict maintenance schedule.
|
|||
|
|
|
|||
|
|
## Standard Window
|
|||
|
|
|
|||
|
|
- **Every Sunday, 7 PM – 9 PM Eastern**
|
|||
|
|
- Non-emergency changes must occur during this window
|
|||
|
|
|
|||
|
|
## What’s Allowed
|
|||
|
|
|
|||
|
|
- OS & kernel updates
|
|||
|
|
- Docker/image upgrades
|
|||
|
|
- ZFS snapshots & cleanup
|
|||
|
|
- Rolling restarts of containers
|
|||
|
|
|
|||
|
|
## Emergencies
|
|||
|
|
|
|||
|
|
- Critical security patches can bypass the window
|
|||
|
|
- All emergency changes must be logged and reviewed
|
|||
|
|
|
|||
|
|
## Notifications
|
|||
|
|
|
|||
|
|
- Posted on Mastodon at least 1 hour before the window begins
|
|||
|
|
- Clients notified via WHMCS if it will affect their service
|