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bin-there-done-that/genesishostingmd/infra/infra-maintenance-windows.md

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Maintenance Window Policy

To maintain consistency and reduce customer impact, we adhere to a strict maintenance schedule.

Standard Window

  • Every Sunday, 7 PM – 9 PM Eastern
  • Non-emergency changes must occur during this window

What’s Allowed

  • OS & kernel updates
  • Docker/image upgrades
  • ZFS snapshots & cleanup
  • Rolling restarts of containers

Emergencies

  • Critical security patches can bypass the window
  • All emergency changes must be logged and reviewed

Notifications

  • Posted on Mastodon at least 1 hour before the window begins
  • Clients notified via WHMCS if it will affect their service