🎧 Genesis Radio Help Center

🔐 Firewall & Network Restrictions

Some networks (especially schools, workplaces, hotels, and public Wi-Fi) block streaming audio for bandwidth or content filtering reasons. If Genesis Radio works on your mobile data but not Wi-Fi, this may be the reason.

📡 Common Symptoms

✅ What You Can Try

🎧 Use Direct Stream Links

If the web player fails, try loading the stream directly in a media player:

Open these in VLC, Winamp, or a modern browser.

🛠 Still Not Working?

Test from a different network, device, or VPN. If the stream plays there, it's almost certainly a network block on your primary connection.