bin-there-done-that/documents/genesishosting/access/account-creation.md

Account Creation Policy

Customer Accounts

• Created automatically via WHMCS upon signup
• Email verification is required before service activation
• Strong passwords (minimum 10 characters) are enforced
• 2FA is recommended and required for admin-facing services

Staff/Admin Accounts

• Created manually by Super Admin only
• Must use SSH keys for server access
• Access logs are enabled and monitored
• Each staff account must be linked to an internal email

Account Naming Convention

• Customers: client_{username}
• Admins: admin.{firstname}