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# Account Creation Policy
## Customer Accounts
- Created automatically via WHMCS upon signup
- Email verification is required before service activation
- Strong passwords (minimum 10 characters) are enforced
- 2FA is recommended and required for admin-facing services
## Staff/Admin Accounts
- Created manually by Super Admin only
- Must use SSH keys for server access
- Access logs are enabled and monitored
- Each staff account must be linked to an internal email
## Account Naming Convention
- Customers: `client_{username}`
- Admins: `admin.{firstname}`