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# DirectAdmin Hosting Policy
## Features
- FTP, webmail, MySQL, file manager, and site statistics
- Optional Let's Encrypt SSL enabled by default
- Nightly site + database backups (7-day retention)
## Plans & Limits
| Plan | Disk | Bandwidth | Domains | Email Accounts |
|------------|------|-----------|---------|----------------|
| Starter | 5 GB | 100 GB | 1 | 5 |
| Standard | 20 GB| 500 GB | 5 | 25 |
| Unlimited | 100 GB| ∞ | ∞ | ∞ |
## Abuse Prevention
- Email rate limits applied to prevent outbound spam
- CPU usage and inode caps enforced
- Suspicious files scanned automatically
## Support
- Available via WHMCS ticket system
- Response within 12 business hours