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bin-there-done-that/documents/procedures/mastodon/mastodon-moderation-policy.md

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Mastodon Moderation Policy

Moderation is essential to protecting the health of chatwithus.live.

Enforcement

  • Reports reviewed by admin/mod team within 24 hours
  • Immediate suspension for:
    • Threats of violence
    • Doxxing or credible harassment
    • Hosting or linking CSAM, gore, or hate groups

Report Processing

  • All reports logged with timestamps and notes
  • Outcomes recorded and reviewed monthly for fairness

Appeal Process

  • Users may appeal a moderation decision by opening a ticket via WHMCS
  • Appeals are reviewed by at least two moderators

Transparency

  • Moderation decisions and defederation actions are optionally listed at /about/more
  • Annual transparency reports summarize key moderation stats