26 lines
630 B
Markdown
26 lines
630 B
Markdown
# Maintenance Window Policy
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To maintain consistency and reduce customer impact, we adhere to a strict maintenance schedule.
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## Standard Window
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- **Every Sunday, 7 PM – 9 PM Eastern**
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- Non-emergency changes must occur during this window
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## What’s Allowed
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- OS & kernel updates
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- Docker/image upgrades
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- ZFS snapshots & cleanup
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- Rolling restarts of containers
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## Emergencies
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- Critical security patches can bypass the window
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- All emergency changes must be logged and reviewed
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## Notifications
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- Posted on Mastodon at least 1 hour before the window begins
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- Clients notified via WHMCS if it will affect their service
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