Add Backup Policy
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Backup-Policy.md
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Backup-Policy.md
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Genesis Hosting Technologies maintains regular backups to ensure customer data and internal infrastructure are recoverable in the event of failure, corruption, or disaster.
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## Backup Schedule
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| System | Frequency | Retention | Method |
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|----------------|-----------|-----------|------------------|
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| DirectAdmin | Daily | 7 Days | rsync + tarball |
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| WHMCS | Daily | 14 Days | Encrypted dump |
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| AzuraCast | Daily | 7 Days | Docker volume snapshot + config export |
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| TeamTalk | Daily | 7 Days | XML + config archive |
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| Full VMs | Weekly | 4 Weeks | ZFS snapshots or Proxmox backups |
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| Offsite Backups| Weekly | 4 Weeks | Rsync to remote ZFS or object storage |
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## Retention Policy
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- Daily: 7 days
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- Weekly: 4 weeks
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- Monthly: Optional, for specific business data
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## Encryption
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- Backups are encrypted at rest (AES-256)
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- Transfers to remote locations use SSH or TLS
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## Notes
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- No backup occurs on client plans marked "opt-out"
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