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bin-there-done-that/documents/procedures/mastodon/mastodon-uptime-policy.md

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Mastodon Uptime Policy

Genesis Hosting Technologies strives to maintain high availability for our Mastodon instance at chatwithus.live.

Availability Target

  • Uptime Goal: 99.5% monthly (approx. 3.5 hours of downtime max)
  • We consider chatwithus.live "unavailable" when:
    • The web UI fails to load or times out
    • Toot delivery is delayed by >10 minutes
    • Federation is broken for more than 30 minutes

Redundancy

  • PostgreSQL cluster with HA failover
  • Redis and Sidekiq monitored 24/7
  • Mastodon is backed by ZFS storage and hourly snapshots

Exceptions

  • Scheduled maintenance (see Maintenance Policy)
  • DDoS or external platform failures (e.g., relay outages)