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bin-there-done-that/documents/genesishosting/backups/backup-disaster-recovery.md

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Disaster Recovery Plan

Genesis Hosting is prepared to recover core systems from catastrophic failure.

Recovery Objectives

  • RPO (Recovery Point Objective): 24 hours
  • RTO (Recovery Time Objective): 4 hours for customer services

Full Recovery Flow

  1. Triage the affected systems
  2. Identify last successful backup or snapshot
  3. Restore individual services:
    • DNS
    • WHMCS
    • DirectAdmin
    • AzuraCast
    • TeamTalk
  4. Run post-restore validation scripts
  5. Notify customers of incident and resolution

DR Testing

  • Simulated quarterly
  • Logs retained in /var/log/genesisdr.log