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Account Deletion Policy

doctator edited this page 2025-05-02 23:14:35 +00:00

Table of Contents

• Account Deletion Policy
• Customer Accounts
• Internal Accounts

Account Deletion Policy

Customer Accounts

• Users may request account deletion via WHMCS support ticket
• Data is retained for 30 days post-termination (unless legally required)
• Backups including user data are purged after 30 days

Internal Accounts

• Deactivated immediately upon staff departure or role change
• SSH keys, DirectAdmin access, and database credentials revoked
• Logs associated with the account are retained for audit purposes