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Maintenance Window Policy
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To maintain consistency and reduce customer impact, we adhere to a strict maintenance schedule.
Standard Window
- Every Sunday, 7 PM – 9 PM Eastern
- Non-emergency changes must occur during this window
What’s Allowed
- OS & kernel updates
- Docker/image upgrades
- ZFS snapshots & cleanup
- Rolling restarts of containers
Emergencies
- Critical security patches can bypass the window
- All emergency changes must be logged and reviewed
Notifications
- Posted on Mastodon at least 1 hour before the window begins
- Clients notified via WHMCS if it will affect their service